This policy explains how Qingdao Tomai Intelligent Machinery Technology Co., Ltd. (TOMAI) handles information you provide through this website. Website analytics are used only to understand and improve this site, not for advertising audiences, individual decisions or cross-site tracking.
Information we collect
When you submit an inquiry, we may collect your name, company, email address, phone number, country or region, product interest and project details you choose to provide. The site records anonymous daily aggregate page views and approximate country or region for public pages, and uses Vercel Speed Insights to monitor performance.
Country or region comes from the request network location and may be affected by VPNs, proxies or missing geolocation; unknown locations are marked “Unknown”.
Website and advertising analytics cookies
Basic anonymous aggregate analytics run by default solely to improve the site. Daily deduplication uses a rotating one-way digest derived from request network information and browser information. Raw IP addresses, raw User-Agent strings and Cookie values are not stored; no fixed visitor ID, individual activity feed or page trail is created. Query parameters are removed from page paths. Referrer data is limited to a category and external domain, UTM values are allowlisted, and devices are kept as broad categories. A cleanup job aggregates temporary digests into counts by date, country, hour, source, device and page, then deletes the digests. Aggregate results are retained for trend analysis. You can easily and free of charge opt out using “Opt out of anonymous analytics” in the footer. This stops future aggregate processing in this browser but does not retract aggregates already created.
Only after you accept detailed analytics do we set a first-party anonymous visitor ID in this browser, record 30-minute sessions and page order, and load Meta Pixel. IDs are not combined across browsers or devices and are not linked to inquiry names, email addresses, phone numbers or messages. Visitor, session and page details are retained for up to 90 days. You can withdraw detailed consent in footer Cookie settings; this deletes the browser ID and session Cookie and stops future detailed collection.
Meta Pixel measures page and product views, successful inquiries and email or WhatsApp clicks to evaluate advertising. Meta may receive page URLs, IP addresses, browser and device information and use cookies. We do not deliberately send inquiry names, email addresses, phone numbers or messages, or enable automatic advanced matching.
Your detailed analytics choice is stored in this browser for six months; a fixed ID lasts up to 90 days. Rejecting detailed analytics does not affect basic site functionality and does not enable Meta Pixel. Only after acceptance, Meta receives events such as page and product views, successful inquiry submissions and contact clicks; it may receive page URLs, IP, browser and device information and process data internationally. Meta Privacy Policy
How we use information
We use this information to respond to inquiries, recommend products, prepare quotations, coordinate orders and after-sales support, improve website performance, and prevent spam or abuse. We do not sell personal information.
Storage and service providers
Inquiry, article and first-party anonymous statistics are stored in Neon Postgres connected to Vercel, and article images may be stored in Vercel Blob. Vercel provides website hosting and Speed Insights performance monitoring. These services may process data outside your country or region.
Retention and security
We retain data only as long as reasonably needed for business communication, order fulfillment, dispute resolution and compliance. We use access controls, encrypted connections and a protected administration area to reduce unauthorized access risk.
Your choices and contact
You may request correction or deletion of information submitted through this website. Contact sales01@tomaigroup.com or sales02@tomaigroup.com. We will reasonably verify and process your request.