This policy explains how Qingdao Tomai Intelligent Machinery Technology Co., Ltd. (TOMAI) handles information you provide through this website. By using the site or submitting an inquiry, you acknowledge this policy.
Information we collect
When you submit an inquiry, we may collect your name, company, email address, phone number, country or region, product interest and project details you choose to provide. The site also uses Vercel privacy-friendly Analytics and Speed Insights for aggregated usage and performance data.
How we use information
We use this information to respond to inquiries, recommend products, prepare quotations, coordinate orders and after-sales support, improve website performance, and prevent spam or abuse. We do not sell personal information.
Storage and service providers
Inquiry and article data is stored in Neon Postgres connected to Vercel, and article images may be stored in Vercel Blob. Vercel provides hosting, analytics and performance monitoring. These services may process data outside your country or region.
Retention and security
We retain data only as long as reasonably needed for business communication, order fulfillment, dispute resolution and compliance. We use access controls, encrypted connections and a protected administration area to reduce unauthorized access risk.
Your choices and contact
You may request correction or deletion of information submitted through this website. Contact sales01@tomaigroup.com or sales02@tomaigroup.com. We will reasonably verify and process your request.